ComLink Recorder

Key Benefits

Expandable, modular system that can record 1 - 120 analog channels.

Record radio dispatch and PBX lines/extensions

Voice activated recording with sensitivity settings

Instantly listen to any recording from any channel from the C.R.U.I.S.E. Server or from any computer networked to the C.R.U.I.S.E. Server

Non-proprietary C.R.U.I.S.E. PC platform allows for easy upgrading to the latest and greatest as technology evolves

Each ComLink Recorder unit is designed to facilitate a quick and easy installation. The accompanying C.R.U.I.S.E. software provides a user interface that is easy to navigate while still providing features found only in more expensive recorders.

The ComLink Recorder is the reliable, economical solution for your recording needs.

Budget Friendly! Need to record more channels? Just add another ComLink Recorder module. No extra licensing fees for multi-user remote access to recorded conversations and monitoring. Non-proprietary PC platform keeps computer costs low.

Recording and Monitoring Features

Recordings are handled on all designated lines simultaneously and are automatically started and stopped.
Incoming phone calls are identified by Caller ID.
Outgoing phone calls are identified by DTMF digits dialed.
Notes such as a case reference number can be added to any recording, both phone and radio.
Recordings are saved in a standard WAV format for easy exporting and playback by any Windows® PC. Up to 33 hours of "telephone quality" recordings or 165 hours of "cell phone quality" recordings can be stored per gigabyte of hard drive storage.
Recordings and their respective records can be easily exported from the system. The user can then view the call detail information using their computer's internet browser and can play call recordings with a standard media player.
A WAV file verification program is included to ascertain whether or not a recording has been altered.
Monitoring a live conversation cannot be detected by the parties on a call and monitoring has no effect on recordings.
Programmable warning tones can alert parties that conversations are being recorded. Volume settings are programmable for each channel.
Multilevel passwords are available to assign designated personnel with the privilege to listen to recordings or to monitor communications. Privileges can be further restricted to the specific channel or line being recorded/monitored.
An externally accessible button returns the recorder back to factory program settings.
Built-in maintenance options facilitate archiving and management of recordings.
Recording records can be filtered by such items as Date, Time, Location, Length, Notes and Recording Type.

Radio Dispatch Recording and Monitoring

The ComLink Recorder 12A provides voice activated recording of radio dispatch traffic. Sensitivity settings are available to adjust to different types of radio dispatch equipment.
Connection to radio communications equipment is via the logging or record-out port on that equipment.

PBX Recording and Monitoring

Recording can be accomplished on the line side and/or the extension side of a PBX.

LINE SIDE:

1) All conversations using that line will be recorded.

2) A standard analog telephone connection (tip/ring) is required.

EXTENSION SIDE:

1) Only conversations using that particular extension will be recorded.

2) A standard record-out port or logging adapter is used for an extension connected to a digital PBX.