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ComLink Recorder 12A
Public Sector Technologies has been a leading manufacturer of inmate telephone system technology for the corrections industry since 1988. Public Sector Technologies has taken its state-of-the-art, secure inmate phone system that records and monitors inmate phone calls and visitation communications, and streamlined it for recording and monitoring radio dispatch and PBX lines/extensions. The ComLink Recorder 12A can also be used easily and effectively to record interrogation room interviews. Public safety professionals in police departments and sheriff’s offices are pleasantly surprised by the features, low purchase price and economical maintenance of the ComLink Recorder 12A system. Each ComLink Recorder 12A provides voice logger recording capabilities for up to twelve analog channels. These can be record-out connections on radio equipment, phone lines or stations, as well as any tip/ring interface. Each ComLink Recorder 12A module is simply networked to a standard PC, the C.R.U.I.S.E. “Server”, for the purpose of storing, searching, playing, and archiving recordings. Up to ten ComLink Recorder 12A modules can be networked to a single C.R.U.I.S.E. Server to provide recording capabilities for up to 120 channels.
Moreover, from appropriately equipped PC’s that are networked to the C.R.U.I.S.E. Server, users can search for and play recordings and monitor live conversations right from their desk. Recordings are produced in a telephone quality, nonproprietary, standard WAV format for easy exporting and exceptional sound quality. Each WAV file name includes the channel designation, date (year, month, day) and time (hour, minute, second). Since all of the relevant information is stored in the file name, searching for and locating a recording on a specific channel at a particular date and time is very simple and very fast.
Key Benefits
Expandable, modular system that can record 1 - 120 analog channels
- Record radio dispatch, PBX lines/extensions and interrogation room invterviews
- Voice activated recording with sensitivity settings
- Instantly listen to any recording from any channel from the C.R.U.I.S.E. Server or from any computer networked to the C.R.U.I.S.E. Server
- Non-proprietary C.R.U.I.S.E. PC platform allows for easy upgrading to the latest and greatest as technology evolves
- Each ComLink Recorder unit is designed to facilitate a quick and easy installation. The accompanying C.R.U.I.S.E. software provides a user interface that is easy to navigate while still providing features found only in more expensive loggers.
- The ComLink Recorder 12A is the reliable, economical solution for your recording needs.
Budget Friendly! Need to record more channels? Just add another ComLink Recorder 12A module. No extra licensing fees for multi-user remote access to recorded conversations and monitoring. Non-proprietary PC platform keeps computer costs low. Recording and Monitoring Features
Recordings are handled on all designated lines simultaneously and are automatically started and stopped.
- Incoming phone calls are identified by Caller ID.
- Outgoing phone calls are identified by DTMF digits dialed.
- Notes such as a case reference number can be added to any recording, both phone and radio.
Recordings are saved in a standard WAV format for easy exporting and playback by any Windows® PC. Up to 33 hours of "telephone quality" recordings or 165 hours of "cell phone quality" recordings can be stored per gigabyte of hard drive storage.
- Recordings and their respective records can be easily exported from the system. The user can then view the call detail information using their computer's internet browser and can play call recordings with a standard media player.
A WAV file verification program is included to ascertain whether or not a recording has been altered.
Monitoring a live conversation cannot be detected by the parties on a call and monitoring has no effect on recordings.
Programmable warning tones can alert parties that conversations are being recorded. Volume settings are programmable for each channel.
Multilevel passwords are available to assign designated personnel with the privilege to listen to recordings or to monitor communications. Privileges can be further restricted to the specific channel or line being recorded/monitored.
- An externally accessible button returns the recorder back to factory program settings.
- Built-in maintenance options facilitate archiving and management of recordings.
Recording records can be filtered by such items as Date, Time, Location, Length, Notes and Recording Type.
Radio Dispatch Recording and Monitoring- The ComLink Recorder 12A provides voice activated recording of radio dispatch traffic. Sensitivity settings are available to adjust to different types of radio dispatch equipment.
Connection to radio communications equipment is via the logging or record-out port on that equipment.
PBX Recording and Monitoring
Recording can be accomplished on the line side and/or the extension side of a PBX.
LINE SIDE:
1) All conversations using that line will be recorded. 2) A standard analog telephone connection (tip/ring) is required.
EXTENSION SIDE: 1) Only conversations using that particular extension will be recorded.
2) A standard record-out port or logging adapter is used for an extension connected to a digital PBX.
Interrogation and Interview Recording and Monitoring - Only one port is required for each interrogation room
- No cumbersome tapes limiting the ability to easily find a recording
- Digital recording makes distributing recordings between investigators very easy
- Recordings can be accessed from workstations throughout the facility, not just the main server
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